# Privacy Policy
**Last updated: 14 September 2026**
Seguro Solutions Ltd respects your privacy and is committed to protecting the personal information you provide when using our website, **segurosolutions.co.uk**.
This Privacy Policy explains what information we collect through the website, why we collect it, how we use it, and your rights under UK data protection law.
## 1. Who we are
Seguro Solutions Ltd is a security solutions business based in Chorley, United Kingdom.
For the purposes of UK data protection law, Seguro Solutions Ltd is the controller of personal information collected directly through this website.
For privacy enquiries, contact:
**Email:** hello@segurosolutions.co.uk
## 2. Information we collect
The website is primarily an information and lead-generation website. We collect personal information when you voluntarily submit an enquiry through a contact or enquiry form.
Depending on the form you complete, this may include:
- your name; - email address; - telephone number; - company or organisation name, where you choose to provide it; - the contents of your message or enquiry; and - any other information you choose to include in your submission.
Please avoid including sensitive personal information in an enquiry unless it is necessary.
We do not currently use the website to process online purchases or payments.
## 3. How we use your information
We use information submitted through the website to:
- receive, review and respond to enquiries; - communicate with you about the security products or services you have asked about; - arrange surveys, quotations or further discussions where requested; - take steps at your request before entering into a contract; - provide customer service and follow up on relevant enquiries; and - maintain appropriate records relating to enquiries and business communications.
We do not sell personal information.
## 4. Our lawful bases for processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the nature of your enquiry, we generally rely on one or more of the following:
**Legitimate interests:** It is in our legitimate interests to receive and respond to genuine enquiries about our business and services and to operate our website effectively. We consider these interests against your rights and expectations.
**Steps before entering into a contract:** Where you ask us for a quotation, survey or information with a view to purchasing our services, processing may be necessary to take steps at your request before entering into a contract.
**Legal obligations:** In some circumstances we may need to retain or use information to comply with applicable law.
## 5. How long we keep your information
We retain enquiry information only for as long as reasonably necessary for the purpose for which it was collected, including responding to and following up an enquiry, maintaining appropriate business records, resolving disputes, and meeting legal or regulatory requirements.
The appropriate retention period may vary depending on whether an enquiry develops into a customer relationship and the nature of the correspondence.
When personal information is no longer reasonably required, it will be deleted, anonymised or otherwise disposed of securely where appropriate.
## 6. Who we share information with
We do not sell or rent your personal information.
Information may be accessed by people working for or on behalf of Seguro Solutions Ltd where this is necessary to deal with your enquiry or administer our business.
We may also disclose information where required by law, regulation, court order, or a lawful request from a competent authority, or where reasonably necessary to establish, exercise or defend legal claims.
Our website and its underlying systems may necessarily rely on hosting, infrastructure or technical service providers acting on our behalf. Where a supplier processes personal information for us, we expect it to handle that information appropriately and in accordance with applicable data protection requirements.
## 7. International transfers
We do not intentionally transfer enquiry information outside the United Kingdom as part of our ordinary handling of website enquiries.
However, some technical infrastructure or service providers used to operate a website may process data in other countries. Where personal information is transferred internationally, appropriate safeguards must be used where required by UK data protection law.
## 8. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet-based service can be guaranteed to be completely secure, so you should take care when deciding what information to send through an online form.
## 9. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- request access to personal information we hold about you; - ask us to correct inaccurate or incomplete information; - ask us to erase your personal information in certain circumstances; - ask us to restrict processing in certain circumstances; - object to processing based on legitimate interests; - request transfer of certain information in a portable format where applicable; and - withdraw consent where processing is based on consent.
Not every right applies in every circumstance.
To exercise a relevant right, contact **hello@segurosolutions.co.uk**. We may need to verify your identity before acting on a request.
You also have the right to raise a concern with the UK Information Commissioner's Office (ICO). We would appreciate the opportunity to address your concerns directly first, but this does not affect your right to contact the ICO.
## 10. Cookies
Our website may use cookies or similar technologies that are necessary for basic website operation and functionality.
We do not currently use website analytics or advertising tracking technologies.
For more information, please read our Cookie Policy.
## 11. Third-party services and links
The website may contain links to websites operated by other organisations. Once you leave our website, the privacy practices of the external website apply. Seguro Solutions Ltd is not responsible for the privacy practices or content of third-party websites.
We do not currently intentionally embed third-party tracking, analytics or advertising services on the website.
## 12. Children's privacy
Our services and website are intended for people seeking information about security services and are not directed at children. We do not knowingly use the website to collect personal information from children.
## 13. Changes to this policy
We may update this Privacy Policy when our website, business practices, services or legal obligations change. The latest version will be published on this website with an updated revision date.
## 14. Contact us
For questions about this Privacy Policy or how Seguro Solutions Ltd handles personal information, contact:
**Seguro Solutions Ltd**\ Chorley, United Kingdom\ **Email:** hello@segurosolutions.co.uk