
FAQ's
Security systems can involve a lot of technology, terminology and choices. We believe understanding how your security works should be simple.
Everything you need to know
Answers to the questions we are asked most. Update these with your own policies and coverage.
Still have a question? Talk to usWhat security services do Seguro Solutions provide?
We provide a range of security and life safety solutions including CCTV systems, access control, smart security systems with mobile app connectivity, fire detection and monitored security services. Systems can be installed individually or combined to create a more comprehensive security solution.
Do you provide security systems for both homes and businesses?
Yes. We can provide security solutions for domestic properties as well as offices, shops, warehouses, hospitality venues and other commercial premises. The equipment and system design will depend on the property and the level of protection required.
Which areas do you cover?
Seguro Solutions is based in Chorley and provides security services throughout the surrounding areas and across the North West. Contact us with your location and requirements and we can discuss whether we cover your area.
Can you assess my property before recommending a system?
Yes. Understanding the property is an important part of designing an effective security system. We can assess your requirements, identify areas that may require protection and recommend appropriate equipment rather than taking a one-size-fits-all approach.
Can different security systems work together?
Yes. CCTV, alarms, access control and monitoring can potentially form part of a wider integrated security solution. We can recommend a combination of technologies based on your property, how it is used and the risks you want to address.
Can I control my security system from my phone?
Compatible smart security systems can provide mobile app connectivity, allowing you to access certain security functions remotely. Depending on your system, this may include receiving notifications, checking system status, viewing cameras or arming and disarming your security.
Will I receive an alert if my alarm is triggered?
Compatible connected systems can send notifications when specified events occur. The exact alerts available will depend on the equipment and monitoring arrangement installed.
Can I view my CCTV cameras remotely?
Can I view my CCTV cameras remotely?
How many CCTV cameras will I need?
There isn't a universal number. It depends on the size and layout of your property, entrances, vulnerable areas and the coverage you require. Good CCTV design is about placing the right cameras in the right locations rather than simply installing as many as possible.
Can CCTV work at night?
Yes. CCTV equipment is available specifically for low-light and nighttime conditions. The most appropriate camera will depend on factors such as available lighting, viewing distance and the environment being monitored.
What is access control?
Access control is an electronic method of managing who can enter a building or particular areas within it. Instead of relying entirely on conventional keys, authorised users can be provided with credentials that permit access according to the system's configuration.
What happens if an employee loses an access card or fob?
One of the advantages of electronic access control is that credentials can typically be managed individually. A lost credential can therefore be removed from the system and replaced without necessarily having to replace physical locks or redistribute keys.
Can different employees have different access permissions?
Yes. Suitable access control systems can be configured so different users have access to different doors or areas. This can be particularly useful for businesses with restricted rooms, multiple departments or varying levels of authorised access.
Do you install fire detection systems for businesses?
Yes. Seguro Solutions provides fire and life safety solutions for commercial premises. The appropriate system will depend on the building, its layout, its use and the requirements identified for the premises.
Why is professional fire detection system design important?
The location and type of detection and warning equipment can have a significant impact on the effectiveness of a system. Professional system design considers the building and its use to help ensure appropriate coverage and dependable warning.
What is monitored security?
Monitored security connects compatible security equipment to a monitoring service so specified events can be identified when they occur. It provides an additional layer of protection, particularly when a property is empty or outside normal operating hours.
What's the difference between a standard alarm and monitored security?
A conventional alarm primarily generates an alert at the property when it is triggered. A monitored system can additionally communicate specified events beyond the premises so they can be identified and handled according to the monitoring arrangement in place.
Is monitored security only useful at night?
No. While overnight protection is an obvious benefit, monitoring can be valuable whenever a property is unattended. This can include weekends, holidays, temporary closures and periods when employees are working away from the premises.
Can you upgrade an existing security system?
Potentially, yes. Whether existing equipment can be upgraded, expanded or integrated will depend on its age, condition and compatibility. We can assess an existing installation and advise on the most appropriate options.
How do I know which security system is right for my property?
You don't need to arrive with a shopping list of cameras, sensors and alarm equipment. Tell us about your property, how it's used and what you want to protect. Seguro Solutions can assess your requirements and recommend a system designed around them.
Still Have a Question?
Tell us what you're looking to protect and we'll helpEvery property is different, and sometimes the easiest way to find the right answer is simply to have a conversation. Get in touch with Seguro Solutions to discuss your property, existing security or plans for a new system. you understand your CCTV options.

